Business Management Co-op Diploma Program

This course equips students with essential technical skills for using the Microsoft Office suite and Google Drive, which they will apply to explore the Canadian business environment. Students will learn to create visually appealing and functional products for information sharing, analysis, and presentations, while gaining insights into key business areas such as finance, marketing, and human resources through the analysis of existing businesses. 

This course integrates academic skills development with professional communication and operations management. Students will begin by mastering appropriate citation practices, focusing on how to avoid plagiarism and use APA style effectively. They will then enhance their written communication skills through the planning, writing, and revision processes for various short text formats, applying these skills in a professional context. Finally, students will explore the fundamentals of operations management, learning key concepts related to value chains and the design and management of operations and supply chains in both goods-producing and service-producing environments. This cohesive approach prepares students for effective communication and operations in today’s workplaces. 

This course provides an integrated understanding of human resources and organizational behavior. Students will explore major functional areas within human resources, such as talent management, total rewards, and organizational relationships, using case studies and class discussions to contextualize these concepts within the broader organization. Simultaneously, they will examine organizational behavior from individual, team, and organizational perspectives, analyzing the factors that influence organizational structure and culture, as well as the dynamic interactions between them. 

This course provides a holistic introduction to international entrepreneurship, equipping students with the skills to plan and establish a business in a globalized world. Students will explore methods for becoming a business owner and strategies for entrepreneurial success, while also examining the intricacies of the international business environment. They will learn how firms enter new markets and how global considerations impact business operations. Throughout the course, students will develop a basic business plan for a start-up, integrating both local and international perspectives to prepare them for entrepreneurial opportunities on a global scale. 

This course provides a comprehensive introduction to accounting fundamentals as practiced in Canada, with a focus on long-lived assets and liabilities. Students will engage in the full cycle of accounting for merchandising companies, learning to prepare core financial statements. Additionally, they will develop skills to create and interpret cash flow statements and utilize financial statements to support informed decision-making. This integrated approach equips students with essential tools for understanding and analyzing financial information in a business context.

This course provides a foundational understanding of marketing concepts, strategies, and practices while seamlessly integrating the field of sales. Students will explore the analysis needed to create a comprehensive marketing plan, considering the external environment, market research, consumer behavior, and key elements of the marketing mix. In tandem, they will engage in interactive activities, including role plays and case studies, to practice the full sales cycle—from prospecting to understanding customers and closing sales. The course also emphasizes the role of ethics in sales and its interaction with other organizational functions, equipping students with the skills to effectively connect marketing and sales in a cohesive business strategy. 

This course offers a comprehensive exploration of leadership theory and practice within organizations and team contexts. Students will examine effective leadership skills and their application in both personal and professional settings, collaborating with peers to discuss the role of ethics in leadership and the consequences of poor leadership. Additionally, they will explore what makes leaders successful in diverse contexts, focusing on leadership in diversity and inclusion, the use of power, team culture, and strategies for managing change. This integrated approach fosters personal growth and equips students with the tools to become effective leaders in various environments. ​ 

This course equips students with essential verbal communication and interpersonal skills for the professional workplace. Through an in-depth exploration of the communication process in various business scenarios, students will develop the ability to communicate effectively and confidently. Additionally, they will learn to navigate diverse workplace relationships with skills such as active listening, empathy, and conflict resolution. The interactive format includes workshops, case studies, discussions, and presentations, ensuring students can apply these skills in real-world scenarios, building strong professional relationships. 

This course provides an in-depth understanding of resource management principles and practices within business and project contexts. Students will learn to effectively allocate, monitor, and control resources, including financial assets, time, human capital, and materials. The curriculum covers essential topics such as financial mathematics, project management, budgeting, and risk management. 

This course provides students with an in-depth understanding of the Canadian legal system and its implications for business operations. Focusing on key legal areas such as tort law, contract law, and laws related to the digital economy, students will explore the fundamentals of business law in Canada. Additionally, the course will cover essential negotiation techniques used in business contexts, equipping students with practical skills to navigate legal and business challenges effectively. 

Customer service is a very important part of the business structure. Having good customer service practices and customer experience in place contributes to sales, increases brand loyalty, generates referrals, helps retain customers, and provides businesses with a competitive advantage over others in the same industry. This course covers the foundational principles for delivering quality customer service and creating customer experience and provides an understanding of the role of customer service in the greater organizational environment and the function of individual employees within the customer service role. 

This course is designed to give students an overview of marketing in a digital and social media environment. Students will learn how to use online media as an effective tool in their marketing strategy. They will develop the foundational knowledge and techniques needed to analyze and produce online content.