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Vancouver Refund Policy

See the Oxford International Career Colleges Vancouver Campus Refund Policy below

Refund Eligibility

To be eligible for a refund, the college must receive:  

  • Written notice of withdrawal from a student 
  • Receiving a copy of refusal of a study permit 
  • Providing a student with a notice of dismissal 
  • Receiving an order from the registrar to issue a refund because a student was admitted in an approved program without meeting the admission requirements 
  • The program end date included in the enrolment contract, if an institution did not provide a work experience to a student withing 30 days of the end date 
  • The date on which the first 30% of the program would have been completed, if a student did not attend the first 30% of the program.  

 

Tuition Payable Refunds Deadline

Tuition payable refunds will be paid within 30 days of receiving written notice of the above-mentioned (3.3.1) documents.   

 

 

 

Applicability 

Refunds apply to the amount of tuition paid or payable, as applicable, under a student enrolment contract. For example, Student A paid an institution the full $5,000 owed under contract for a two-year program where the total tuition cost for the program was $10,000. If the student were entitled to a refund of 50% of tuition paid or payable, the refund due to the student would be $2,500.  

 

Approved Programs - In-Class, Combined Delivery, or Synchronous Distance Delivery

 

Before program start date, institution receives a notice of withdrawal:

No later than 7 calendar days after student signed the enrollment contract, and  before the program start date. Refund due: 100% tuition and all related fees, other than the application fee.  Related fees include administrative fees, application fees, assessment fees, and fees charged for textbooks or other course material, and unused aircraft utilization fees.  

 

No later than seven (7) days after the program start date, the institution provides a notice of dismissal or receives a notice of withdrawal. Refund due:  The institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.  

 

After program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, other than solely-asynchronous distance-education-only programs):  

After the program start date, and up to and including 10% of instruction hours have been provided.  Refund due: The institution may retain up to 10% of tuition paid or payable under a contract. 

 

After the program start date, and after more than 10% but before 30% of instruction hours, have been provided.  Refund due: The institution may retain up to 30% of tuition paid or payable under a contract. 

 

After the program start date, and after more than 30% but before 50% of instruction hours, have been provided.  Refund due: The institution may retain up to 50% of tuition paid or payable under a contract. 

 

After the program start date, and after more than 50% of instruction hours have been provided.  Refund due: No refund due .

 

Student does not attend program (“no-show”), applies to all students except those enrolled in a program delivered solely by asynchronous distance education :

Student does not attend the first 30% of the program. Refund due: The institution may retain up to 50% of the tuition under a contract.  

 

After program start date, the institution provides a notice of dismissal or receives a notice of withdrawal (applies to all students, other than solely-asynchronous distance-education-only programs):

After the program start date, and up to and including 10% of instruction hours have been provided.  Refund due: The institution may retain up to 10% of tuition paid or payable under a contract.  

 

After the program start date, and after more than 10% but before 30% of instruction hours, have been provided.  Refund due: The institution may retain up to 30% of tuition paid or payable under a contract. 

 

After the program start date, and after more than 30% but before 50% of instruction hours, have been provided.  Refund due: The institution may retain up to 50% of tuition paid or payable under a contract.  

 

After the program start date, and after more than 50% of instruction hours have been provided.  Refund due: No refund due.

 

Student does not attend program (“no-show”), applies to all students except those enrolled in a program delivered solely by asynchronous distance education :

Student does not attend the first 30% of the program. Refund due: The institution may retain up to 50% of the tuition under a contract.  

 

 

Approved Programs – In-class, Combined Delivery, or Synchronous Distance Delivery - Institution receives a refusal or study permit (applies to international students requiring a study permit:  

 

Before 30% of instruction hours would have been provided, had the student started the program on the later of the following:  

  • The program start date in the most recent Letter of Acceptance  
  • The program start date in the enrollment contract.  
  • Student has not requested additional Letter(s) of Acceptance.  

Refund due: 100% tuition and all related fees, excluding the application fee.  

 

 

Approved Programs – Solely Asynchronous Distance Delivery  

Before program start date, institution receives a notice of withdrawal:  

No later than seven (7) days after student signed the enrolment contract, and  before the program start date.  Refund due: 100% tuition and all related fees, other than the application fee.  Related fees include administrative fees, application fees, assessment fees, and fees charged for textbooks or other course material, and unused aircraft utilization fees.  

 

After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to only approved solely-asynchronous distance-education-only programs):  

No later than seven (7) days after the program start date . Refund due: The institution may retain up to 10% of tuition, to a maximum of $1,000 paid or payable under a contract.  

 

Student has completed no more than 10% of the program . Refund due: The institution may retain up to 10% of tuition paid or payable under a contract.  

 

Student has completed more than 30% but less than 50% of the program . Refund due: The institution may retain up to 30% of tuition paid or payable under a contract.  

 

Student has completed 50% or more of the program . Refund due: No refund due.

 

Completed mean the student has received an evaluation of their performance for the specified percentage of hours of instruction. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed.   

 

 

Ancillary Fees  

  1. The Enrollment Fee is non-refundable 
  2. The Accommodation Placement Fee is non-refundable  
  • Students may cancel accommodation by providing two weeks’ notification in writing. In such cases, all unused accommodation fees will be refunded. If a student cancels their accommodation with less than two weeks’ notice, all unused accommodation fees will be refunded except for the two-week notification period. Some residences will require 4-weeks or more notice to cancel. Students will be notified be notified before booking with one of these residences if the if the residence requires a longer notification period.  

3. The Airport Reception Fee will be refunded if the student cancels this service, in writing, at least 7 days prior to the scheduled arrival date.  

4. A student will be dismissed from their course and/or accommodations if they violate Canadian law and/or Oxford International Career Colleges – Rules & Regulations. In the case of dismissal, standard tuition policies will apply. Any refund will be in accordance with this refund policy.  

5. In the event that all fees are not received as a result of items such as bank wire charges, etc., outstanding fees will be reduced from tuition fees.  

6. Refunds will be issued within 30 calendar days of receiving written notice and only upon presentation of the original corresponding receipt. If a representative or agent has registered the student, the refund will be sent to the representative or agent.   

7. Refunds are normally issued by cheque. Refunds issued by other methods are subject to a service charge. If fees are received through an agency, a parent, or a representative, any fees will be refunded to the source of the fee.  

 

 

Special Circumstances Refundable & Non-Refundable Fees

The following (re-)outlines special circumstances in which certain fees are either refundable or non-refundable:
 

Application Fees

In the case a student is rejected by IRCC, $650 from the total application fee is refundable, where $350 of the total application fee is non-refundable
 
In the case a student is rejected by the school, $650 from the application fee is refundable, where $350 of the total application fess is non-refundable
 

Change of Campus Fees

Should a student fail an interview at one Oxford International Career Colleges campus and decide to switch to another Oxford International Career Colleges campus, the student will be required to pay a non-refundable $650 fee/ a $650 non-refundable charge will apply to any deposit or tuition that has already been paid.